D E T A I L S
-Personalised 'swole mates' mug
-Create your own character with names
-Holds 110z liquids
-Dishwasher and microwave safe . Although we would love for you to hand wash and not pop in the microwave where possible, this is just so the brightness of your mug lasts a life time as with all printed mugs this can fade over its life span.
H O W T O O R D E R
- Simply follow the instructions on the 'how to personalise' image (picture 4) to create your design
- Add to basket and complete the checkout process.
-Respond to our example image within 24 hours.
I M P O R T A N T I N F O
- We will be sending you an example of your design after you've placed your order, please respond with any requested amendments within 24 hours. If we receive no response we will send as is. Any alterations after will need re-ordering and re-payment.
- Returns, cancellation and shipping policies can be seen in the policies section.
- Please note that due to variations in displays/resolutions of computer screens, the colours may vary slightly on your screen to the finished product.
- Replacements can only be issued if the product arrives damaged, faulty or with incorrect personalisation details that we made. We cannot issue a replacement or refund for products damaged through continued use / wear and tear.
- Any errors made on your side will require re-ordering and payment.
- Any personalised text will be copied directly onto the design.
- Text size and or layout may vary slightly depending on the number of characters used.
-Handmade items can be slightly different from pictures and examples shown as they are individually made, so no two will be identical, this adds to the uniqueness of handmade
D E L I V E R Y
- Your order will be dispatched via Royal Mail First-Class unless another option is selected or agreed upon.
- Please double check the delivery address before purchasing; replacement items or refunds will not be given for incorrect delivery addresses.
- Anything returned to us due to an incorrect delivery address will require new delivery charges, which will be the responsibility of the buyer. Therefore no refunds on missing packages due to an incorrect address.
- Delivery dates are estimates and not guaranteed
- Please allow up to 14 working days for UK delivery.